Twist Games - Terms of Service Agreement

(Effective Date: 28 November 2025)

1. Terms of Service for Utilization of Twist Games Websites and Services

Before engaging with any website ("Site") or mobile games/applications and services (collectively referred to as the "Services") provided by Twist Games Oyun Yazilim ve Pazarlama Anonim Sirketi ("Company" or "Twist Games"), it is crucial that you thoroughly read and understand the following Terms of Service Agreement ("Agreement" or "Terms of Service").

2. Terms and Binding Effect

This Agreement constitutes a legally binding contract between you and Twist Games. By accessing the Site or any Services provided by Twist Games, you acknowledge your acceptance of these Terms of Service. Twist Games reserves the right to amend these Terms of Service at its sole discretion without prior notice. Updated terms will be posted on the Site, and it is your responsibility to review them periodically. Your continued use of the Services after any modifications to the Terms of Service constitutes acceptance of those changes.

This Agreement supersedes all prior agreements, representations, warranties, and understandings between you and Twist Games concerning the subject matter herein, governing your use of the Site, its content, and any products or services provided through the Site.

In the event of a breach of these Terms of Service, Twist Games reserves the right to take appropriate action, including the termination of your account and access to the Services.

3. Privacy

To deliver the Services effectively, Twist Games may require certain information from you. Your privacy is important, and we handle your information according to our Privacy Policy. Please refer to the Privacy Policy for details on how your information is collected, used, and managed, as well as the options available to you regarding your data.

4. Age of Users

Users between the ages of 13 and 18 require parental or legal guardian consent to utilize Twist Games' Services. Parents can provide and verify consent through the Site or an authorized third-party provider accessible through the Services. Twist Games advises parents to monitor their child's online activities and use of the Services closely. Parents who wish to revoke previously provided consent for their child's access to the Services should take appropriate action to disconnect from our Services.

Twist Games disclaims responsibility for any activities conducted by individuals under the age of 13, with or without parental permission. By providing consent for your child to use the Services, you agree to the terms governing their usage.

5. Description of Sites and Services

Twist Games operates online mobile gaming services, websites, and mobile applications tailored to enhance user gaming experiences.

6. Your Obligations

By registering or using the Sites and Services, you agree to:

• Use the Services only through authorized means.
• Use the Services in compliance with applicable laws and regulations and in accordance with these Terms of Service.
• Refrain from harassing, threatening, or abusing other players.
• Avoid using offensive or inappropriate language.
• Abstain from engaging in unlawful communication or activities.
• Comply with requests from Twist Games regarding your behavior.
• Refrain from cheating, hacking, or disrupting the Services in any manner.
• Avoid transmitting viruses or malicious code.
• Maintain the integrity of the Services and respect other users' privacy.
• Utilize your own credit card for transactions within the Services.
• Abstain from using Twist Games' trademarks or intellectual property without authorization.

Twist Games reserves the right to suspend or terminate your access to the Services if you fail to comply with these obligations or engage in unlawful activities.

7. Payment Obligations

7.1 Virtual Items

You may purchase Virtual Items within the Services for your personal and non-commercial entertainment. These Virtual Items remain the property of Twist Games and are subject to our management and control. Twist Games reserves the right to revoke access to Virtual Items at any time without liability.

7.2 Fees, Refunds, and Return Policy

All sales made through the Services are final, and refunds or exchanges are not provided unless required by law. Upon termination of your account or the Services, unused Virtual Items are forfeited without compensation.

8. Prohibited Uses

Twist Games prohibits certain activities on its Sites and Services, including:

• Unauthorized access to the Services.
• Use of the Services for illegal purposes.
• Modifying, reverse-engineering, or interfering with the Services.
• Unauthorized transfers or sales of Virtual Items.
• Use of third-party software to modify or interfere with the Services.
• Hosting or providing unauthorized access to Twist Games' games or mobile applications.

Violation of these prohibitions may result in the termination of your account and legal action.

9. Use of Software

9.1 User Content

When using the Services, you agree to abide by applicable laws and respect the intellectual property rights of others. You are responsible for any Content you provide or transmit through the Services and must not infringe upon third-party rights.

9.2 Limited License To Use The Services

Twist Games grants you a limited, non-exclusive license to access and use the Services for personal, non-commercial entertainment purposes. Any unauthorized use of the Services is strictly prohibited.

9.3 Suspension and Termination of Account and Services

Twist Games reserves the right to limit, suspend, terminate, modify, or delete accounts or access to the Services if users violate these Terms of Service or engage in illegal or improper use of the Services.

10. Copyright Infringement

Twist Games takes copyright infringement seriously and has procedures in place to address allegations of infringement. If you believe your rights have been violated, please notify us promptly.